Website Support

Website Supportis maintenance of functionality and development of a website; maintenance of its topicality and prompt update of information.

The Synergetica Company  offers both monthly support and hourly support.

The Synergetica Company offers monthly website support. This is a rational solution for websites which require regular update and maintenance.

1. Monthly website support. Packet “Standard”.

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     Update, change and addition of text information

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     Addition of news

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     Processing, change and addition of photo images and illustrations

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     Installation, change and removal of interactive elements (banners, video clips, audio clips, menu buttons, etc.)

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     Anti-virus protection

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     Monthly report on the website traffic and audience (if there is a counter or Google Analytics service on a website)

   Weekly information update.
   Up to 20 expert’s working hours per month.
   Data back-up once a month.

   
   

2. Monthly website support. Packet “Standard+”.

   Packet “Standard” plus additional services:
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     Monthly monitoring of competitors’ websites

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     Providing of hosting and mail accounts

   Weekly information update.
   Up to 35 expert’s working hours per week.
   Data back-up once a week.

   
   

3. Monthly website support. Packet “Luxe for friends”.

   Packet “Standard+” plus additional services:

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     Processing of photo materials

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     Creation of banners and illustrations

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     Setting up and support of mail service

   Weekly information update.
   Up to 50 expert’s working hours per month.
   Data back-up once a week.

   
   
   
   
   

   Choose your packet:

   	Packet “Standard”	Packet “Standard+”	Packet “Luxe for friends”
   The number of websites supported	1	2	up to 3
   Update, change and addition of text information	yes	yes	yes
   Addition of news	yes	yes	yes
   Processing, change and addition of photo materials and illustrations	yes	yes	yes
   Installation, change and removal of interactive elements	yes	yes	yes
   Anti-virus website protection	yes	yes	yes
   Monthly report on website traffic and audience	yes	yes	yes
   Weekly update of information	yes	yes	yes
   Backup	once a month	once a month	once a month
   Number of working hours	up to 20	up to 35	up to 50
   Monthly monitoring of competitors’ websites	no	yes	yes
   Providing of hosting and mail accounts	no	yes	yes
   Processing of photo materials	no	no	yes
   Development of banners and illustrations	no	no	yes
   Setting and support of mail service	no	no	yes

   Support of the website. Hourly support

   Hourly support is an ideal solution when a one-time update, upgrading or website maintenance is necessary.

   Hourly support includes:

   1. Information support of a website.

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        Update, change and addition of texts

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        Processing, change and addition of photos and illustrations

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        Installation, change and removal of interactive elements (banners, video clips, audio clips, etc.)

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        Processing of photos and other graphic elements to place them on a website

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        Processing and subsequent placement of a text information on a website

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        Search engine optimization (SEO)

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        Support of dynamic sections of a website (news, frequently asked questions (FAQ), forum, etc.)

   2. Technical support of a website.

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        Elimination of technical problems and access problems

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        Improvement of a website

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        Addition of new modules

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        Optimization of content management system (CMS) for search engines (SEO)

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        Fast download of a website

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        Copying, move and setting up of a website

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        Organizing and setting up of a hosting

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        Registration and setting up of a domain name

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        Creation and setting up of mail accounts

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        Website and database back-up

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        Restoration of a website functionality

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        Anti-virus and spy ware protection

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        Installation of counters and web analytics systems

   3. Structure update and website re-design.

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        Development of additional web-pages.

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        Change of interactive websites elements (menu buttons, interactive links, icons, etc.)

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        Update of banners, clip arts, schemes and drawings.

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        Web development.

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        Change of design elements and website design.

   4. Marketing support of a website.

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        Monitoring and analysis of competitors’ websites.

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        Traffic analysis.

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        Selection of suitable key phrases for website promotion.

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        SEO.